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Masters
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Business Management & Marketing
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Master in Service Management - University of Bologna
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    MASTERS

    Master in Service Management - University of Bologna

    University of Bologna
    RiminiItaly
    On campus
    Full-time
    Duration
    2 Years
    Language
    English

    Program Description

    The master in Service Management aims to train professionals able to manage, innovate and internationalize services offered by professional service firms.

    Graduates contribute to the services offered by businesses willing to launch internationalization processes and are required to be teamwork oriented and able to present data for decision-making purposes.

    Entry Requirements

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    Curriculum

    Year 1

    Economics (I.C.)

    Behavioural economics

    Industrial organization

    Strategic service management (I.C.)

    Service business models

    Service innovation

    Corporate finance

    International commercial law

    Performance measurement and reporting (I.C.)

    Financial reporting and analysis

    Strategic cost management in service industries

    Service data analysis

    Service-oriented human resource management and leadership

    Year 2

    Internationalization of services

    Service design

    Service performance metrics

    Service quality
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