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Business Management & Marketing
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Service Leadership and Innovation
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MASTERS

Service Leadership and Innovation

RIT Croatia - Rochester Institute of Technology
ZagrebCroatia
On campus
Full-time
€17,200.00total
 1279 Points
Duration
1 Year, 9 Months
Language
English
Apply date
Sep 2024

Program Description

While change is constant, there’s nothing more certain than an investment in your biggest asset—YOU. This is the perfect time for you to gain an advanced degree from RIT! As part of RIT Croatia's life-long learning initiatives, we are facilitating the opportunity for students to earn a Master of Science degree in Service Leadership and Innovation, from one of the largest private American universities, Rochester Institute of Technology, at RIT Croatia's Zagreb campus.

Success in today's global economy requires organizations to have visionary leadership, a 360-degree view of customers, and the ability to formulate and execute strategic initiatives. Service Leadership & Innovation is a one-of-a-kind graduate program delivered by Rochester Institute of Technology that prepares professionals to transform their organizations by using innovation to drive measurable outcomes. RIT's MS graduates anticipate the future and see opportunities to position their organizations—and themselves—to reach new levels of success in a constantly changing world.

Program Overview

The curriculum and the study plan are developed with the high standards of education. Classes are in English and combine both both online and in-classroom sessions. The program is designed for a broad array of professionals who aim to acquire advanced knowledge and skills in leadership.

During their studies, students gain an in-depth knowledge of different aspects of management, such as organizational structures, organizational leadership, data mining, project management and innovation.

Entry Requirements

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Curriculum

Master's Degree Specifics

- 21 months

- 11 courses

- Major research project/thesis

- Blended curriculum (onsite and online)

- Onsite classes take place in the afternoon hours (5PM) – adjusted to working professionals

- 45 hours instruction/course

- 33 credit hours earned towards the degree

- American Diploma – Master of Science in Service Leadership and Innovation, awarded by Rochester Institute of Technology

Modules

Service Design Fundamentals

Strategy and Scenario Development

Breakthrough Thinking

Leading Innovation

Leading Change

Service Analytics

Data Mining

Project Management

Research Methods

Principles of Research Communication

Major research project/thesis

Program Outcomes

Upon completion of the Service Leadership and Innovation program, graduates will:

  • thoroughly understand the key components of the successful management of service organizations and be able to apply them to real-life situations
  • be able to design, plan, and execute organizational innovation
  • be able to effectively lead change within organizations
  • be able to apply systems thinking to understand and improve organizational effectiveness
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